PRIVACY POLICY
This Privacy Policy governs the manner in which Nature’s Healthcare Pvt. Ltd. collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.natureshealthcare.co.uk website (“Site”). This privacy policy applies to the Site and all products and services offered by Nature’s Healthcare Pvt. Ltd
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Nature’s Healthcare Pvt. Ltd. collects and uses Users personal information for the following purposes:
To improve customer service
- Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience
- We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
- We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
- We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature
- To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
- The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
We do not store credit card, debit card or payment processing details on our server. We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Changes to this privacy policy
Nature’s Healthcare Pvt. Ltd. has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Shipping Policy
Our standard delivery charge is £2.99 (incl. VAT) to anywhere in the UK, excluding Northern Ireland, Channel Islands, Scottish islands and the Isle of Man, for maximum weight of 500gm. Packages weighing from 501gm to 1000gm will be charged £4.99. For next day delivery, the customer will be charged £7.95 for weight up to 500gm.
We are committed to offering excellent value and customer service to our customers, including free UK standard delivery (via Royal Mail) with any online order worth £30 or more. We strive to get your package to you as quickly as possible, but please allow up to 7 to 14 days for delivery. Should you require expedited delivery service for an additional fee, please contact our Customer Service team on 020 39003577.
Please note that restrictions may apply in many territories. It is your responsibility to check with the authorities in your country before placing orders for products, if you are unsure as to their status. We are not liable for orders that face any customs issues. In case the order is returned to us by customs, a refund will be issued, deducting any postage charges. In case the order is destroyed by customs, we are not liable to issue a refund/replacement.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Registered Address: Trading and Return Address:
Nature’s Healthcare Pvt. Ltd. Nature’s Healthcare Pvt. Ltd.
71-75 SHELTON STREET Unit 2 Blackthorne Rd,
COVENT GARDEN Slough SL3 0DA,
LONDON United Kingdom
WC2H 9JQ
Website: http://www.natureshealthcare.co.uk
Email: care@natureshealthcare.co.uk
We do not store credit card details nor do we share customer details with any 3rd parties